Frequently Asked Questions
Here are a list of commonly asked questions below. If you have a question that's not covered here, or just need additional help, feel free emailing us at help@builtbyhisgrace.com.
Orders
We do! We dedicate extensive time and effort to meticulously selecting the most fitting language, messages, and symbols that would effectively portray God. Our team joyfully crafted, tested, and reviewed each design in-house. Every design we offer is infused with hope, steeped with love, and is meant specifically for believers that hold a BIG place in their hearts for God.
You can track your order by visiting the tracking page and entering your order number.
To return an item, please email customer service at help@builtbyhisgrace.com
Sizing
In each product listing, you will find size charts that can guide you in selecting the right size.
To ensure accurate measurements, it is recommended to measure an article of clothing you know fits you well and compare those measurements to the size chart provided. Be sure to measure that sample article of clothing on a flat surface for accurate results.
Please note: check the size chart of each item as some of our items may have different fitting based on apparel design.
Taking the time to measure and check the size chart will help you find the ideal fit for you and will make for a much better shopping experience.
Shipping
It takes 2-7 business days to create apparel products and 2-5 business days for non-apparel products. Then add shipping times on top of that. In most cases, speed and price depends on product type and destination.
Right now we only ship US. We have plans to ship worldwide soon.
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
You can track your order by visiting the tracking page and entering your order number.
Returns
We want you to be happy with your purchase. If you're not, we accept returns for a full refund within 30 days of your purchase. If you have any questions about our return policy, please contact us. PLEASE NOTE: This return policy does not apply to mystery items, mystery bundles, or items marked as final sale.
We do not offer exchanges. However, if for any reason you didn't get the exact product you expected, just let us know and we'll make it right.
To return an item, please email customer service at help@builtbyhisgrace.com
During the Daniel Fast, you should eat only foods grown from seeds, including fruits, vegetables, whole grains, legumes, nuts, and seeds. You should drink only water and avoid all animal products, sweeteners, and processed foods.